With the growing Coronavirus impact on our society, scams are also growing exponentially. Below is a summary of several of the most common scams, and resources to help you stay ahead of this fraud in the midst of COVID-19.
Staying Vigilant Against Fraud in the Midst of COVID-19
In the midst of the COVID-19 pandemic, frauds and scams are emerging. Americans need to be aware that there are individuals attempting to profiteer from this emergency through online phishing scams, door-to-door COVID-19 testing offers, falsely promising free care, etc.
Report Suspected COVID-19 Fraud to National Center for Disaster Fraud Hotline:
Below is a list of 5 scams designed to defraud you in the midst of the COVID-19 pandemic.
Phishing Scams
We are all looking to keep up with all that is happening with the Coronavirus. Our eagerness and fear may be making us more vulnerable to fake coronavirus update emails, and texts. Think before you click on links, ask yourself if it makes sense. You may be one click away from being infected by malware and adding more stress to your life. Do not give out any personal information over the phone!
Fake Government Representations
The bad guys are pretending to be government representatives. Don’t respond to texts and emails about checks from the government. The details are still being worked out. Anyone who tells you they can get you the money now is a scammer.
Here is an example of a fake Government Representation:
As the U.S. government considers a financial relief package for citizens, false claims of the government sending a $1000 relief check to individuals are already in the works by scammers who seem to be a step ahead of any official decision. Fraudsters are posing as the government to collect your personal information such as Social Security numbers or bank account numbers to send out your “coronavirus financial aid” deposit.
Update and Donation Sites Websites designed to collect your Personal Identifiable Information (PII) are being published.
Some examples we have seen:
Coronavirus updates
Emergency Response Plan Sites
Donation Sites
Others include the “sale” of things like facemasks, sanitizer, test kits etc.
NO CURE… The FTC and FDA have jointly issued warning letters to seven sellers of unapproved and misbranded products, claiming they can treat or prevent the Coronavirus. The companies’ products include teas, essential oils, and colloidal silver.The FTC says the companies have no evidence to back up their claims — as required by law. The FDA says there are no approved vaccines, drugs or investigational products currently available to treat or prevent the virus. Read more about the warning letters.
Fake Jobs This has affected all of us in one way or another. Unfortunately, some have lost their jobs and are looking for a solution. The dirtbags know this and are creating fake job postings to entice some of us to participate in a scam or to provide PII. Make sure you know what you are applying for and do your research before you provide any information.
We are all dealing with this in our own ways but we need to be careful. Careful with each other but also with potential fraud in the midst of COVID-19.
If you think you have been a victim, please do not hesitate to reach out to us here at defend-id. Or if you spot a fraud please report it:
Report Suspected COVID-19 Fraud to National Center for Disaster Fraud Hotline:
I read a great article last week by Risk Based Security – a leader in vulnerability intelligence – about modern phishing attempts (please see here) and how Coronavirus Fear and Anxiety Drives Phishing Scams. “malicious attackers are targeting unsuspecting people on the web.”
This article said there was a “tendency to associate phishing with crude boilerplate emails, dubious attachments, and poor attention spans”. But, sophisticated “attackers were spoofing system update prompts or redirecting users to pages with all sorts of dubious code.”
But it gets worse. Cyber thieves and ID theft criminals didn’t are already taking advantage of fear and anxiety surrounding the global COVID-19 pandemic.
Risk-Based Security then released another article titled Coronavirus Isn’t the Only Virus Going Around (please see here) reporting that “malicious attackers will always find new ways to target individuals and organizations. This time, hackers are installing malware on computers and harvesting user credentials by preying on people’s curiosity and fear of the coronavirus (COVID-19).”
Phishing Example
One new phishing example is where “scammers pose as the Centers for Disease Control (CDC) advising that there are new COVID-19 cases reported in the user’s city and requesting that they follow a link to learn more. From there, clicking the provided URL covertly redirects the user to a spoofed login page. If the user completes the process by providing their credentials, they are now compromised.”
The Major Cause
For years I have written and spoken on how IT and hacking are the sizzle that makes the news headlines. However, the vast majority of data breach events are the result of phishing emails and not high technology hacking tools.
According to the FBI’s Internet Crime Complaint Center (IC3) 2019 Internet Crime Report (please see here), phishing scams were the most common type of internet crime last year where 114,000 U.S. consumers lost more than $57.8 million in 2019 as the result of phishing.
Let’s not forget…
that cyber and ID theft criminals pretend to be trustworthy to trick people into handing over personal details or account information. Now COVID-19 related scams are showing up in multiple locations including the internet, your work email, and your personal email.
Based on the severity of our national emergency and because of Coronavirus Fear and Anxiety Drives Phishing Scams – we need to be diligent and aware of the numerous phishing emails and scams in the foreseeable future.
By Mark Pribish
Vice President and ID Theft Practice Leader
John Iannarelli, former FBI Special Agent offers 4 SMB Cybersecurity tips. Is your business safe from the cybersecurity threat?
According to the Allianz Risk Barometer for 2020, cyber incidents ranked as the number one business risk in its ninth annual survey of risk experts.
Based on the above, I just interviewed former FBI Special Agent John Iannarelli (http://fbijohn.com/) in between his national television appearances on Fox News and Fox Business.
Mr. Iannarelli retired from the FBI after more than 20 years of service, during which time he was the FBI’s National Spokesperson, on the FBI Cyber Division executive staff, an FBI SWAT team member, and the Assistant Special Agent in Charge of the FBI’s Phoenix Division, where he oversaw all Criminal, Cyber, and Counter Intelligence investigations throughout Arizona.
Since leaving the FBI, Mr. Iannarelli is an active contributor for national news outlets, keynote speaker, author, and security consultant.
I asked Mr. Iannarelli for simple advice on how to keep small businesses safer in 2020. Here are his 4 cybersecurity tips for small businesses and sole proprietors:
Ransomware
“Maintaining a strong firewall, keeping your security software up to date, and the patching of vulnerable software is critical”, said Iannarelli. He also said, “The restoration of your computer files from a backup is the fastest way to safely regain access to your data.” Mr. Iannarelli recommends “to not pay the ransom as there is no guarantee that you will be able to regain access to your files and that once you pay the cybercriminals they are likely to attack again.”
Hackers steal consumer data from devices connected to unsecured networks by positioning themselves between you and the connection point. This means that instead of talking directly with the hotspot, you end up sending your data to the hacker. Mr. Iannarelli recommends “use of VPNencryption to help prevent cybercriminals from hacking into your Wi–Fi connection and intercepting the data you send and receive.”
Vendor Due Diligence
According to the Ponemon Institute, third-party breaches remain a dominant security challenge for small and large businesses. Over 63% of data breaches are linked to a third party. He said, “Small businesses should establish information security and governance best practices including a data breach and incident response policy and plan.”. A plan will protect your business, help win new business, and elevate your due diligence profile.
State and Federal Notification Laws
Since the United States does not have a Federal Privacy law. Mr. Iannarelli stated“understanding current state privacy laws where your small business conducts business is critical to responding to a data breach event in a timely and effective manner.”
If you have been victimized by an online scam or any other cyber fraud, be sure to report it to the FBI’s Internet Crime Complaint Center at www.IC3.gov or call your local FBI office.
By Mark Pribish
Vice President and ID Theft Practice Leader
Every consumer and small business owner needs to make a stronger cybersecurity commitment in 2020 to safeguard personal and business information.
To help with your cybersecurity commitment, we are highlighting three important topics:
Identity theft terms,
consumer need-to-knows,
and small business best practices.
First, Consumer Affairs has an identity theft glossary that serves as a great reminder to the current threat environment including:
Keylogger: A keylogger is a computer program that records a person’s keystrokes to obtain confidential data.
Phishing: Phishing is a popular type of internet scam in which fraudsters send emails claiming to be from a reputable company to trick individuals into revealing personal information.
Smishing: Similar to phishing, smishing (or SMS phishing) is when someone attempts to mine sensitive information under a fake identity through text messages.
Vishing: Like phishing or smishing, vishing is when an identity thief attempts to gain sensitive information over the phone.
Second, consumers need-to-know how to protect themselves from becoming a victim of ID theft:
Take the time to track credit and debit card transactions by regularly checking online banking activity for any suspicious activity.
Have a heightened awareness of harmful phishing, smishing and vishing scams that can be extremely harmful.
Third, small business needs to implement cybersecurity best practices to help mitigate their exposure from identity theft and data breach events:
Annual employee education should be the No. 1 priority. Education is key, the threat level is rising and you don’t want it to sink your business because your employees are not educated.
Consider adding cyber liability insurance to help respond to evolving state and federal breach notification laws since most small businesses lack the financial and human resources to respond to a data breach.
Unfortunately, as we learn and get better, so do the criminals. It is our responsibility to stay educated and protect ourselves and employees. Ring in 2020 with a stronger cybersecurity commitment to help reduce your cybersecurity risks.
By Mark Pribish
Vice President and ID Theft Practice Leader
The latest research and identity theft trends indicate significant patterns. Patterns that can help consumers and businesses mitigate their risks against identity theft. One of these trends points to the unfortunate potential that senior identity theft is going to get significantly worse.
Research
Based on the first half of this year – where 11 of the largest 13 data breach events occurred at medical or healthcare organizations (please see here) affecting nearly 24 million healthcare-related records.
And we believe senior identity theft and fraud will get significantly worse in 2020.
When you think about lost or stolen Personally Identifiable Information (PII), most people think about:
credit card information,
bank account information,
taxpayer identity theft and refund fraud,
utility identity theft and fraud, and
credential identity theft such as driver’s license or passport fraud.
Healthcare is a Target
According to Protenus, a healthcare compliance analytics company, (please see here) this healthcare industry data breach pattern includes 503 incidents affecting nearly 15.1 million patient records in 2018 and 477 data breaches affecting 5.6 million patient records in 2017.
Very few people think about medical identity theft in general and senior identity theft in particular. Click here to read about how ID Theft Increases Stress and Fatigue
However, when the collections firm American Medical Collections Agency (AMCA) – which services laboratories, hospitals, physician groups, billing services and medical providers throughout the United States – experienced a data breach including Labcorp affecting 7.7 million patients and Quest Diagnostics affecting 11.9 million patients, we have to wondered how safe and secure all American consumer billing records really are?
The Senior Population
Another interesting statistic comes from the 2019 Federal Trade Commission (FTC) Consumer Sentinel Network Data Book where 39% of fraud complaints and 15.9% of identity theft complaints impacted seniors (60 years or older) in 2018 (please see here).
If you add the mature market (50 – 59 years of age), the “Identity Theft Reports by Age” from the FTC Consumer Sentinel Network shows a three year average of 36% of identity theft victims were 50 years and older.
There were “only” 14.4 million identity theft victims in 2018, a drop from the record-breaking 16.7 million victims in 2017. But it is estimated that out-of-pocket fraud costs for victims more than doubled in 2 Years to $1.7 billion.
The FTC report also showed that younger people reported losing money to fraud more often than older people. Older people lost nearly twice the amount to fraud than the more frequently reported younger reports.
Nearly 50 million health-related records have been reported stolen from over 1,000 data breaches over the last 30 months. The statistics are staggering and will likely have an enormous, negative effect on seniors over the next couple of years.
Written by Mark Pribish – ID Theft Protection Expert
