Springfield Unites to Shield Seniors & Veterans from Identity Theft

Springfield Unites to Shield Seniors & Veterans from Identity Theft

Springfield identity theft prevention is at the forefront of a new community-wide effort to protect the city’s most vulnerable residents. In Springfield, Massachusetts, where seniors and veterans have found themselves increasingly targeted by sophisticated scammers, local leaders, advocates, and experts are joining forces to safeguard personal information, foster awareness, and restore trust.

“This is about preserving dignity and independence,” said Councilor Maria Perez, Chair of the Elder Affairs Committee. “We owe it to our most vulnerable residents to stand up for them.”

Watch the full Springfield identity theft prevention meeting here on YouTube


Real Stories, Real Stakes

From vanished contractors who prey on veterans’ benefits to seniors losing their life savings through “check washing,” the meeting highlighted that these crimes aren’t just financial. Victims often experience:

  • Anxiety and stress
  • Feelings of shame
  • A loss of trust and security

Lou from the American Legion underscored the bigger picture: “This isn’t just a Springfield or Massachusetts problem—it’s happening nationwide.”


Officer McCain’s Community Education: A First Line of Defense

Officer Greg McCain of the Springfield Police Department leads scam-awareness classes at senior centers, libraries, and neighborhood councils. His sessions, often featuring insights from the FBI, IRS, and Postal Police, cover:

  • How scammers operate
  • Red flags to watch for
  • Steps to secure personal information
  • The evolving tactics of identity thieves, including AI-driven impersonations

“We want people to feel empowered, not ashamed,” McCain said. “There’s no judgment—just neighbors helping neighbors stay safe.”


Enforcement Challenges & Systemic Hurdles

Bringing fraudsters to justice is often difficult. Many scams originate overseas, making prosecution complex. And if the loss is under $200,000, the FBI generally won’t investigate. Victims in sound mental health may also find limited sympathy in court, placing the burden on prevention rather than post-crime justice.


Practical Solutions: Vetted Contractors & Secure Mail

To counteract contractor fraud, officials discussed creating a vetted list of approved service providers for veterans. This could ensure those seeking home repairs can find trustworthy professionals.

They also noted that “check washing” and mail theft have led to changes in mailbox designs to deter criminals. These adaptations show that prevention is both high-tech and old-fashioned.


Defend-id Steps In with Willing Support

Brian Thompson of defend-id, an identity theft protection and recovery service, praised Springfield’s proactive stance. He emphasized that seniors and veterans face especially high risks.

“We at defend-id are ready and willing to help Springfield protect veterans and the elderly,” Thompson said. “We’d love to support those who attend these classes.”

Although details are still in progress, Thompson’s offer shows how public, private, and nonprofit partners can work together for a safer community.


Looking Ahead: Ongoing Collaboration & Communication

City leaders know that fighting identity theft is an ongoing effort. They’re considering:

  • Monthly meetings to track new scams
  • Public service announcements to reach a wide audience
  • A “Scam Alert” system modeled after Amber Alerts
  • Partnerships with neighborhood councils and trusted local groups

By utilizing various communication channels—TV, radio, social media, newsletters—Springfield aims to keep everyone informed, no matter their tech-savviness.

“This isn’t going away,” Councilor Perez stated. “But with education, vigilance, and community effort, we can make Springfield safer for everyone.”


Get Involved: Protect Yourself & Your Neighbors

Interested in learning how to spot and stop scams? Contact the Springfield Police Department or visit the City of Springfield’s website for upcoming classes and events.


FAQ: Protecting Yourself from Identity Theft

Q: What scams commonly target seniors and veterans?
A: Phone calls posing as IRS or VA reps, fraudulent contractors, and phishing emails seeking personal information.

Q: How can I recognize a scam?
A: Be wary of urgent requests for money, gift card payments, threats of immediate legal action, or poorly written emails. Verify before you trust.

Q: What if I’ve been scammed already?
A: Report it to the Springfield Police Department and file a report at identitytheft.gov for a step-by-step recovery plan.

Q: How do I protect myself going forward?
A: Keep personal details private, review financial statements regularly, attend a scam-awareness class, and never hesitate to ask for help if something feels off.

Q: Are resources available if I need extra support?
A: Yes. Officer McCain’s classes, local senior centers, and organizations like defend-id can guide you. Stay alert to announcements and remember: you’re not alone.


By championing education, fostering trusted partnerships, and tackling systemic hurdles, Springfield is leading the charge in identity theft prevention—ensuring its seniors, veterans, and entire community can live with greater peace of mind.


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Watch the full Springfield identity theft prevention meeting here on YouTube

Protect Yourself from Black Friday Scams and Holiday Shopping Identity Theft

Protect Yourself from Black Friday Scams and Holiday Shopping Identity Theft

Black Friday is coming and that means… SHOPPING! The excitement of finding amazing deals is in full swing. But, this also brings an increase in identity theft and fraud schemes. Cybercriminals are targeting you with scams designed to steal personal and financial information. Check out how to spot these threats and protect yourself from Black Friday scams and holiday shopping identity theft


Understanding the Rise in Holiday Scams

The shopping chaos during the holidays creates an ideal opportunity for bad guys. They use many tactics to fool distracted shoppers chasing big discounts and limited-time offers.

Why Cybercrime Peaks During the Holiday Season

  • High Transaction Volumes: The sheer number of online purchases makes fraudulent transactions harder to detect.
  • Relaxed Vigilance: In the excitement of snagging deals, shoppers may overlook warning signs of scams.
  • Unsecured Connections: Many shoppers use public Wi-Fi, making them vulnerable to cyberattacks.

Black Friday Scams to Watch Out For

1. Phishing Emails and Fake Websites

One common holiday shopping scam is phishing emails and fake websites that look like trusted stores. These scams promise low prices to trick people. In 2023, Kaspersky found over 30 million phishing attacks aimed at online stores, payment systems, and banks.

  • What to Look For:
    • Emails with urgent language urging immediate action.
    • URLs with slight misspellings or unusual domains (e.g., “amaz0n.com”).
    • Poorly designed websites with broken links or missing “https://” in the URL.
  • How to Stay Safe:
    • Avoid clicking on links in unsolicited emails.
    • Type the retailer’s URL directly into your browser or use bookmarks for trusted sites.

2. Non-Delivery Scams

Fraudsters often advertise products on platforms like Facebook Marketplace or eBay at irresistible prices, collect payment, and fail to deliver.

  • Protection Tips:
    • Stick to well-known marketplaces with robust buyer protections.
    • Check seller reviews and ratings before making a purchase.

3. Gift Card Scams

Some scammers request payments via gift cards, knowing they are nearly impossible to trace or recover.

  • Warning Signs:
    • Sellers insisting on gift card payments.
    • Emails or phone calls requesting gift card numbers for payment.
  • How to Avoid Them:
    • Never use gift cards to pay for online purchases.
    • Report suspicious requests to the retailer or platform immediately.

4. Typosquatting

During high-traffic shopping periods, scammers register domain names similar to popular retailers. These malicious sites trick shoppers who make minor typing errors.

  • Protect Yourself:
    • Double-check URLs for accuracy before entering personal or payment information.
    • Use search engines to find official retailer websites instead of typing the address directly.

Holiday Shopping Identity Theft Prevention Tips

1. Strengthen Your Online Security

The best way to protect yourself from holiday scams is by implementing robust cybersecurity practices.

  • Passwords: Use strong, unique passwords for each account, and consider a password manager to store them securely.
  • Two-Factor Authentication (2FA): Enable 2FA on accounts to add an extra layer of security.
  • VPNs: Use a Virtual Private Network (VPN) to encrypt your connection, especially on public Wi-Fi.
  • Antivirus Software: Keep your antivirus programs updated to guard against malware and ransomware.

2. Verify Retailers

Ensuring the legitimacy of an online retailer is critical before making any purchase.

  • Look for “https://” in the URL and a padlock symbol in the browser.
  • Research unfamiliar stores by checking reviews and ratings.
  • Avoid deals that seem too good to be true—they often are.

3. Use Secure Payment Methods

The method of payment can greatly impact your level of protection.

  • Opt for credit cards or payment platforms like PayPal, which offer fraud protection.
  • Avoid wire transfers, gift cards, or other non-reversible payment methods.
  • Enable transaction alerts on your credit card or banking app to monitor activity.

4. Monitor Your Financial Accounts

Regularly reviewing your accounts can help detect fraud early.

  • Check bank and credit card statements for unauthorized charges.
  • Sign up for transaction alerts that notify you of suspicious activity.
  • Consider enrolling in an identity theft monitoring service.

How to Handle Identity Theft or Fraud

Despite taking precautions, you may still fall victim to a scam. Acting quickly can minimize the damage.

  1. Report Unauthorized Transactions
    Contact your bank or credit card issuer immediately to dispute the charges and freeze your account if necessary.
  2. File a Fraud Report
    Notify the Federal Trade Commission (FTC) through identitytheft.gov and report the incident to local authorities.
  3. Monitor Your Credit
    Place a fraud alert or freeze your credit with the three major credit bureaus (Equifax, Experian, and TransUnion) to prevent further damage.

Identity Theft by the Numbers

Understanding the scope of identity theft in the U.S. highlights the importance of holiday shopping safety.

  • Prevalence: In 2021, 23.9 million Americans experienced identity theft—9% of the population.
  • Financial Losses: Victims lost a total of $16.4 billion due to identity theft in 2021.
  • Credit Card Fraud: In 2023, 416,582 individuals reported credit card misuse, making it the most common form of identity theft.

Conclusion: Protect Yourself from Black Friday Scams and Holiday Shopping Identity Theft

The holidays should be about joy and excitement, not stress or money worries. Stay sharp, watch out for scams, and follow these tips to keep your holiday shopping safe and fun. Protect yourself from Black Friday scams and identity theft by being careful and keeping your online safety a priority.
 
Don’t let scammers ruin your holidays! Stay informed, shop wisely, and make this Black Friday one to remember for all the right reasons.
 
Help your friends and family stay safe too by sharing this article. The more people know about these scams, the harder it is for scammers to succeed. Let’s keep everyone safe this holiday season!  Protect yourself from Black Friday scams and holiday shopping identity theft!

Frequently Asked Questions (FAQs)

1. What are the most common Black Friday scams?
Phishing emails, fake websites, non-delivery scams, and gift card fraud are the most prevalent scams targeting shoppers.

2. How can I verify the legitimacy of a retailer?
Look for “https://” in the URL, read customer reviews, and stick to well-known platforms or official retailer websites.

3. Should I use public Wi-Fi for online shopping?
No. Public Wi-Fi is insecure and can expose your data to hackers. Use a VPN if you must shop while connected to public Wi-Fi.

4. What’s the safest way to pay online?
Credit cards and payment services like PayPal offer fraud protection and are safer than gift cards or wire transfers.

5. How do I avoid typosquatting?
Double-check website URLs before entering personal or payment information. Use bookmarks or search engines to find trusted retailers.

6. What should I do if I suspect identity theft?
Report unauthorized charges to your bank, file a report with the FTC, and monitor your credit report for further suspicious activity.

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Protecting Those Who Protect Us: Safeguarding Veterans Against Identity Theft

Protecting Those Who Protect Us: Safeguarding Veterans Against Identity Theft

Veterans Day is a time to honor the men and women who served our country with courage and dedication. But as we celebrate their sacrifices, there’s a quieter battle that many veterans face back at home: identity theft. This hidden threat can disrupt lives, destroy finances, and compromise hard-earned benefits. This Veterans Day, let’s talk about how we can protect veterans’ personal security and give back to those who’ve given so much.

Active duty servicemembers are 76% more likely than other adults to report misuse of existing accounts, such as bank or credit card accounts, and nearly three times as likely to report unauthorized withdrawals from their bank accounts. – FTC


Why Are Veterans at Higher Risk for Identity Theft?

Identity theft hits millions of Americans every year, but veterans are more vulnerable than the rest of us. In 2021, about 50,000 military—including veterans, service members, and families—reported cases of identity theft to the Federal Trade Commission (FTC). Veterans face unique risks due to their service background and public records, making them prime targets for scammers.

Key Reasons for Vulnerability

  • Frequent Moves and Address Changes: Veterans often relocate several times during and after service. Personal documents can go missing with each move, and keeping track of important records becomes a challenge.
  • Public Record Exposure: Scammers can access veterans’ information in public records, using these details to open fake accounts or commit fraud in their names.
  • Healthcare and Benefits Scams: Many scammers target veterans’ healthcare and VA benefits, posing as VA representatives to obtain sensitive information. By pretending to be trusted contacts, they exploit veterans’ trust in organizations designed to help them.

Common Scams Targeting Veterans

Bad guys often use veterans’ backgrounds to their advantage, tailoring their tactics for maximum impact. Here are a few scams that veterans should watch for:

  • VA Benefits Scams: Scammers pose as VA representatives and trick veterans into giving up personal details. These calls often claim to be about updating records or confirming benefits, but they’re just attempts to steal information.
  • Phishing Emails and Calls: Fraudsters pretend to be from military or veteran organizations, asking veterans to “verify” details over email or phone. In reality, they use these phishing attempts to capture personal information.
  • Family Impersonation Scams: Some scammers contact veterans’ family members, pretending to be the veterans needing financial help. They hope that the family’s close connection to the veteran will make them easier targets.

Steps Veterans Can Take to Protect Themselves

Identity theft doesn’t have to be inevitable. These simple steps can help veterans keep their information safe and prevent fraud:

  1. Monitor Your Credit Regularly: Veterans can access free credit monitoring from major credit bureaus. Regular monitoring helps catch any unusual activity early, giving veterans the chance to stop fraud before it worsens. Learn more about this option from the FTC.
  2. Set Up an Active Duty Alert if Eligible: Active duty servicemembers and some veterans can place an Active Duty Alert on their credit report. This alert acts as an extra layer of security, requiring creditors to verify identity before granting credit in the veteran’s name. Learn more here.
  3. Shred Sensitive Documents: Veterans often have paperwork with sensitive data. Shredding old records and bills prevents personal information from falling into the wrong hands.
  4. Use Strong Passwords and Two-Factor Authentication: Creating unique, complex passwords and enabling two-factor authentication (2FA) adds a significant layer of protection. These simple steps make it harder for scammers to hack accounts.

Trusted Resources for Veterans Facing Identity Theft

If you’re a veteran or know someone facing identity theft, these resources can offer guidance and support:

  • VA Identity Theft Prevention Services: The VA offers support for veterans dealing with identity theft. They can help report fraud and manage benefits securely. For more information, visit the VA’s identity theft resources.
  • Federal Trade Commission (FTC): The FTC’s website, IdentityTheft.gov, provides a complete recovery plan for reporting identity theft. It includes step-by-step guidance and resources designed for veterans.
  • Local Veteran Organizations: Many veteran support organizations hold workshops on protecting against fraud. Some even offer free legal aid to help veterans recover from identity theft.

FAQ: Common Questions About Identity Theft Protection for Veterans

Q: Why are veterans often targeted for identity theft?
A: Veterans are at risk for a few reasons.  Because of frequent address changes and the public availability of their records. Also due to the ease of tailored scams that prey on their service records and experience. These factors make it easier for scammers to access their personal information.

Q: What should I do if I think my identity has been stolen?
A: Start by placing a fraud alert with one of the major credit bureaus. Then, report the theft to the FTC through IdentityTheft.gov, where you’ll find a recovery plan. Your local VA office may also offer additional support.

Q: How can I protect my VA benefits from fraud?
A: Be cautious of unsolicited calls or emails asking for personal information. The VA will never ask for sensitive details over the phone or email. Regularly check your benefits statements for any suspicious activity, and report anything unusual directly to the VA.

Q: What is an Active Duty Alert, and how can it help protect me?
A: An Active Duty Alert requires creditors to take extra steps to verify your identity before opening accounts in your name. This alert lasts for one year and can be renewed if needed. You can set it up with any of the three major credit bureaus.


This Veterans Day, Let’s Protect Those Who’ve Protected Us

This Veterans Day, as we honor the courage and dedication of our veterans, let’s also stand by them in the fight against identity theft. Veterans deserve to enjoy the peace of mind they fought so hard to secure for us all. Sharing this information with veterans can make a real difference.

If you know a veteran, take a moment to pass along these tips or even help them set up protections like credit monitoring or an Active Duty Alert. Protecting veterans’ identities is a powerful way to give back to those who have given so much for our country.


By following these steps, veterans can safeguard their personal security and keep their peace of mind intact. Protecting our heroes should be a priority every day, not just on Veterans Day. Together, let’s ensure that those who served are safe from threats to their financial and personal security.

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Identity Theft Protection for Employees: A Halloween Warning

Identity Theft Protection for Employees: A Halloween Warning

Halloween is almost here. While your employees might pick out costumes and masks, Identity Thieves also plan to disguise themselves. But unlike a Halloween costume, a stolen identity causes real damage, and the effects last long after the candy is gone.  As HR directors and business owners, protecting your employees is an obvious concern. A focus on identity theft protection for employees helps ensure bad guys don’t wreak havoc on your team. With identity theft cases rising by over 45%, now is the time to act (source: FTC). The scariest threats this Halloween aren’t the ones knocking at your door—they’re online, hiding behind fake identities.


How Identity Thieves Wear Digital Masks: Protecting Employees’ Data

On Halloween, we expect strangers to wear masks. But what about those who mask themselves in your employees’ identities? Cybercriminals are experts at stealing credentials. They use these stolen identities to access personal accounts, sensitive information, and often company data.

According to the U.S. National Cyber Security Alliance, 60% of small businesses that suffer a data breach close within six months. The long-term impacts of identity theft can cripple both the employee and the business. That’s why identity theft protection for employees is more than just a benefit—it’s a safeguard for the company.


The Trick That’s No Treat:

Identity thieves rely on tricks to steal information. They use phishing emails, malware, and social engineering to deceive employees. These tricks, like Halloween costumes, are designed to fool their victims. But unlike holiday pranks, they come with serious consequences.

The Verizon Data Breach Investigations Report shows that 85% of data breaches involve human error. Employees are tricked into revealing information without realizing the danger. For example, a company in Texas fell victim to a phishing email that appeared to be from a trusted vendor. In days, both the employee’s identity and sensitive company data were compromised. This “costume” wasn’t fun—it caused hours of system restoration and a huge drop in productivity.


The Lasting Damage of Identity Theft: Why Your Employees Need Protection

Once an employee’s identity is stolen, the aftermath can last for years. Restoring their financial health, reputation, and peace of mind takes time. For businesses, the emotional toll can lower productivity, increase absenteeism, and cause stress.

According to Javelin Strategy & Research, the average victim spends over 200 hours trying to resolve identity theft. That’s the time employees could spend on their work. Instead, they are on the phone with banks and credit bureaus. This doesn’t just affect them personally—it affects the entire company.

How much does identity theft cost your company?  Check out our Calculator here to find out 


How to Shield Employees with Identity Theft Protection Programs

Fortunately, businesses can protect their employees from these threats. Offering identity theft protection for employees is like giving them armor. Services like defend-id provide proactive monitoring, alerts, and help with restoring identities. This ensures employees stay safe and focused on their work.

Research from Cybersecurity Ventures predicts that companies offering identity theft protection can reduce downtime from security incidents by 35%. This means fewer interruptions and more productivity.


Why HR Directors Should Care:

HR directors and business owners are responsible for protecting their employees. Offering identity theft protection for employees shows that you care about their well-being. It also helps prevent costly data breaches and identity theft cases that can harm your business.

The Ponemon Institute found that 77% of employees worry about how well their company can secure personal information. By providing identity theft protection, HR leaders can build trust and improve employee morale.


Call to Action:

This Halloween, don’t let identity thieves hide behind fake identities. Protect your employees year-round with identity theft protection for employees. Contact us today for a free consultation or download our Identity Protection Checklist to start securing your team.


FAQs:

Q: What is identity theft protection for employees?
Identity theft protection services monitor, alert, and help employees recover from identity theft. These programs safeguard personal and corporate information.

Q: How can identity theft affect my business?
When an employee’s identity is stolen, the business suffers too. This leads to lost productivity, potential data breaches, and financial liabilities.

Q: What should HR directors do to protect employee identities?
HR directors should offer comprehensive identity theft protection, educate employees on safe practices, and monitor for unusual activity.

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Protect Yourself from Post-Hurricane Scams: How to Spot and Avoid Disaster Fraud After Hurricane Helene

Protect Yourself from Post-Hurricane Scams: How to Spot and Avoid Disaster Fraud After Hurricane Helene

In the aftermath of Hurricane Helene, communities are beginning the long and difficult task of recovery. Sadly, just as the waters recede, the damage is assessed and homes and lives are rebuilt, another wave of disaster is hitting the victims: post-hurricane scams. These fraudulent criminals exploit the chaos and desperation following natural disasters, preying on people who are trying to rebuild their lives. Similar scams have been witnessed after hurricanes like KatrinaHarvey, and Ida, and now we see them again with Helene.


Common Post-Hurricane Scams and Crimes

1. Fake Charity Scams
After major disasters, fraudulent charities often emerge, posing as organizations that will provide aid to victims. With Hurricane Helene, authorities are already reporting an uptick in these scams, where fraudsters use names resembling well-known charities to solicit donations.

  • Recent Example: Following Hurricane Helene, several fake fundraising efforts have appeared online and through unsolicited phone calls. The Federal Trade Commission (FTC) has issued warnings to verify the legitimacy of any charity before donating​(Justice)(Consumer Advice).
  • How to Protect Yourself: Use trusted sites like Charity Navigator or the Better Business Bureau to ensure that your donation reaches the right hands. Avoid giving through phone solicitations or social media posts without verification.

2. Contractor and Repair Fraud
As homes and businesses start to rebuild, scammers posing as contractors take advantage of vulnerable victims, offering quick fixes or debris removal services. With Hurricane Helene’s extensive damage, many unlicensed contractors have already appeared in affected areas.

  • News Story: After Helene, numerous reports of contractor scams have already emerged, with victims paying for repairs that were never completed​(Justice)(SC Consumer). These scams were rampant after past hurricanes as well, including after Hurricane Ida.
  • How to Protect Yourself: Always verify contractors by checking their licenses, asking for proof of insurance, and avoiding large upfront payments. Never feel pressured to sign a contract immediately—get multiple estimates and references first.

3. Government and FEMA Impersonators
Scammers often pose as government officials or FEMA representatives, offering to help victims apply for disaster relief in exchange for personal information or fees. Following Helene, some residents have already reported receiving fake calls from individuals pretending to be from FEMA, asking for personal details such as Social Security numbers (SC Consumer)(Consumer Advice).

  • How to Protect Yourself: FEMA will never ask for payment to provide assistance. If you’re unsure whether the person contacting you is legitimate, call FEMA directly or use the FEMA Mobile App to access official updates​(Justice).

4. Price Gouging
Price gouging, where businesses drastically inflate prices on essential items like fuel, water, and building supplies, has also been reported after Hurricane Helene. This unethical practice takes advantage of people in urgent need during the recovery period.

  • Recent Incident: Several residents in Georgia and South Carolina, two states heavily impacted by Helene, have reported paying excessive prices for basic items such as bottled water and gas​(SC Consumer).
  • How to Protect Yourself: Keep receipts and report any incidents of price gouging to your state’s Attorney General’s Office. In most states, price gouging is illegal during emergencies.

5. Phishing and Cyber Scams
Disaster victims are also targeted through phishing emails and social media scams. These messages often claim to offer disaster relief but instead are designed to steal personal information.

  • Recent Example: Scammers have started sending emails impersonating FEMA or other relief organizations, asking victims to click on malicious links or provide sensitive data​(Justice)(SC Consumer).
  • How to Protect Yourself: Be wary of unsolicited emails, especially those asking for donations or personal details. Always verify the legitimacy of any message by contacting the organization directly through its official website or hotline.

How to Protect Yourself Against Post-Hurricane Scams

Verify Before Donating:
After Hurricane Helene, take extra precautions before making any donations. Research the charity through trusted sites like Charity Navigator or BBB Wise Giving Alliance. Avoid giving out donations through unsolicited phone calls or social media campaigns.

Research Contractors Thoroughly:
If you need repairs or cleanup, don’t rush into an agreement. Ask for identification, check licenses, and verify their references. Legitimate contractors will provide a written contract, proof of insurance, and won’t ask for large upfront payments. Avoid anyone making unsolicited offers at your door.

Be Cautious with Personal Information:
Scammers will attempt to collect sensitive information under the guise of government aid or relief services. FEMA will never ask for your Social Security number or payment for its services. Be skeptical of unsolicited calls or emails requesting personal information.

Monitor Financial Accounts:
After a disaster, closely monitor your bank statements and credit reports for unusual activity. Set up transaction alerts with your bank to catch fraudulent charges as soon as they happen.

Report Suspicious Activity:
If you encounter a scam or believe you’ve been targeted by fraud, report it immediately. Key reporting resources include:

  • FEMA Disaster Fraud Hotline: 1-866-720-5721
  • Federal Trade Commission (FTC): www.ftc.gov

FAQs on Post-Hurricane Scams

Q1: How can I verify if a charity is legitimate after a hurricane?
A: Use websites like Charity Navigator or BBB Wise Giving Alliance to confirm the charity’s legitimacy. Never donate based on unsolicited emails or calls, and always verify the organization’s contact information directly through official sources.

Q2: What steps should I take if I suspect a contractor scam?
A: Avoid contractors who demand large upfront payments or refuse to provide written contracts. Verify their credentials through your local Better Business Bureau or consumer protection office, and report any suspicious behavior to local authorities.

Q3: How do I report price gouging in my area?
A: Document the inflated prices with receipts and report it to your state’s Attorney General’s Office. Most states have laws prohibiting price gouging during declared emergencies.

Q4: What are the signs of a phishing scam related to disaster relief?
A: Phishing scams often ask for personal information, such as bank account or Social Security numbers, or direct you to click on unfamiliar links. Be cautious of unsolicited emails and verify all disaster relief communications through official channels.


Conclusion

As the Southeast begins to recover from the devastation of Hurricane Helene, it’s essential to stay vigilant against the growing number of post-hurricane scams. Scammers exploit the chaos of disaster recovery, using tactics that range from fake charity solicitations to fraudulent contractors and phishing attacks. By staying informed, verifying all claims, and reporting any suspicious activity, we can work together to prevent fraud and protect ourselves and our communities.

For more information or to report fraud, you can contact:

Let’s not allow these scams to compound the hardships of disaster recovery. Stay informed and protect your loved ones from those looking to profit from tragedy.

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